Βασίλης Κουτσοπάγος

Vassilis holds a Bachelor’s in Mathematics and Master’s in Business Administration. Senior Consultant at Barphone with more than 18 years of experience in Unified Communications and Customer Experience, on premise and private/public cloud platforms in the EMEA region, with specialization and professional design certifications in networking, Avaya & Genesys CX, and Microsoft Teams Collaboration solutions.

"Barphone & ElevenLabs: Redefining Enterprise Customer Experience with Voice Conversational Agents"

Barphone and ElevenLabs are partnering to bring next-generation AI voice agents to enterprises, combining advanced multilingual voice technology with enterprise-grade orchestration and integrations. The collaboration focuses on transforming customer experience through faster resolution times, hyper-personalized interactions, and scalable AI-powered voice solutions across industries including banking, telecom, and customer support.